Shipping & Returns

At Artiesphera, each order is prepared with care. Below you’ll find information about shipping, delivery, returns and what to do if there is a problem with your order.

Shipping

Our physical art prints and framed artworks are produced to order. Once your order has been confirmed, it enters production before being carefully packed and shipped.

Delivery times vary depending on the product and destination. Estimated shipping and delivery information is provided during the checkout process whenever available.

Please make sure your shipping address is complete and correct before placing your order.

Order Tracking

When tracking information is available, you will receive it once your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Returns

We want you to be happy with your Artiesphera purchase.

If you wish to request a return for an eligible physical product, please contact us within 14 days of receiving your order.

To start a return, contact us at:

artiesphera@gmail.com

Please include your order number and the reason for your return. We will provide you with instructions before you send the item back.

Please do not return an item without contacting us first.

Returned products must be in their original condition and, whenever possible, in their original packaging.

Damaged or Incorrect Orders

If your artwork arrives damaged, defective or you receive the wrong product, please contact us as soon as possible.

Include your order number and clear photographs showing the product and any damage to the packaging. We will review the issue and arrange an appropriate solution.

Refunds

Once an eligible return has been received and inspected, we will notify you about the status of your refund.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Your statutory consumer rights are not affected by this policy.

Digital Downloads

Digital products are delivered electronically and do not require shipping.

Because digital files are supplied electronically, different cancellation and withdrawal rules may apply once access to or downloading of the digital content has begun, in accordance with applicable consumer law.

If you experience a problem accessing or downloading a digital purchase, please contact us and we will be happy to help.